Effective Date: 09/17/2024

We at 99Inns are committed to safeguarding your personal information. This privacy policy outlines the types of information we collect, how it is used, and the measures we take to protect it. It also explains your rights regarding your personal data and how you can reach us with any concerns or questions.

Who We Are

In this policy, references to “99Inns”, “we”, “us”, or “our” are about 99Inns and its associated entities. Depending on your interaction (whether via app, website, or directly at one of our properties), different entities may manage your information.

Scope

This policy applies to anyone who interacts with 99Inns regarding our products and services, through any channel such as:

• Website and app usage
• Direct bookings
• Third-party travel agencies
• Customer support interactions

If you stay at a property managed by one of our partners, their privacy policy will apply.

Information We Collect

1. Personal Information

We collect the following standard information:

• Contact Information: Your name, email, phone number, address, and any details you share with us.
• Location Information: Your approximate or precise location, depending on your app or web settings.
• Transaction Data: Details about your bookings, payments, and interactions with our services.
• Usage Data: Information on how you use our website, app, and services, including device and log information.

2. Special Categories of Information

• Health & Special Requests: If you have specific accommodation needs due to health conditions, or dietary preferences (e.g., halal, kosher).
• CCTV and WiFi Data: If you access our properties, CCTV and WiFi data may be collected for security and analytics purposes.

How We Use Your Information

We use your data to:

• Manage your bookings and provide services.
• Send service-related communications, including booking confirmations, updates, and customer support responses.
• Improve our services by analyzing user interactions.
• Send marketing materials and personalize content (with your consent).

We will only process your personal data with your consent or based on legitimate business needs.

Sharing Your Information

We may share your information with:

• 99Inns Group members to facilitate bookings and services.
• Third-party service providers, such as payment processors or accommodation partners.
• Law enforcement authorities, where required by law.
• Marketing platforms to serve you tailored advertisements and promotions.

Your Rights

You have the following rights over your data:

• Access: You can request details of the data we hold about you.
• Correction: You can ask us to correct any inaccuracies.
• Deletion: You can request the deletion of your data, subject to certain conditions.
• Objection: You can object to certain data uses, such as marketing.

To exercise these rights, please contact us at 99innsofficial@gmail.com.

Data Security

We implement a variety of security measures to protect your data, including encryption and access control protocols.

International Transfers

Your data may be transferred outside of your country for processing by our global partners. We ensure that adequate safeguards are in place for these transfers.

Changes to this Policy

We may update this policy from time to time. The most recent version will always be available on our website.